Store Manager in CLEWISTON

posted:
Location
Naples, Florida
Industry
Retail & Wholesale (Business and Financial Operations Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 42,000 - US$ 45,000 per year
Ref. Number
S_31076
Contact
Carter, Debbi, Spherion
Phone
863-797-5881
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Job Description

Store Manager in CLEWISTON, FL

The Store Manager is responsible for the daily retail operations and merchandising of the store including assigning and overseeing the completion of tasks and responsibilities delegated to the store team. The Store Managers is responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills, and product knowledge. Effective Store Managers maximize productivity and profit ability by balancing sales and expenses, identifying sales opportunities, and setting customer service standards.

Responsibilities:
? Analyze changes that affect the store?s operation and goals. Make necessary changes and adjustments to meet and or beat expectations
? Direct the retail operations of the store within company guidelines
? Establish department and store sales goals
? Resolve customer and employee complaints in a timely and satisfactory manner
? Work with staff to ensure goals are achieved, procedures are followed, and high standards are maintained
? Be proficient in all store technology (i.e., ACENET, Eagle system)
? Maintain an accurate inventory, with minimal shrink
? Understanding of income statements
? Work with merchandising team regarding price and margin maintenance and current price inventory levels
? Adjust personnel and inventory as needed to prepare for advertising and promotional campaigns
? Oversee inventory shipment and receiving
? Supervise merchandise displays for maximum sales efficiency
? Maintain store appearance and equipment to insure maximum sales efficiency
? Authorize refunds in a manner that is consistent with company policy
? Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
? Delegate maintenance of defective merchandise claims
? Delegate daily workload among associates
? Overall responsibility for store safety and security. Safeguarding both assets and consistently working toward and maintaining a safe environment for customers and employees
? Report maintenance and safety issues as they arise
? Hire and train employees to ensure maximum efficiency and productivity in all departments
? Oversee payroll to ensure store meets goals
? Oversee scheduling of all departments and staff, promotions, transfers, and terminations as needed
? Oversee vacations, holiday, and sick leave schedules
? Resolve employee conflicts, report any harassment, EEO, or other discrimination issues to HR immediately
? Knowledge of overall company policies, procedures, and goals
? Prepare ?Accident Reports? for employees, customers, and vehicles
? Prepare and present records of communication
? Complete performance reviews for store team in a timely and accurate manner
? Schedule and Conduct monthly store meetings
? Attend management and training meeting and conventions as needed
? Participate in local civic affairs
? Ensure that cashier open/close procedures are followed
? Capable of running POS terminal both on-line and off-line, and upload offline POS transactions

Working hours: 8:00 AM - 5:00 PM

Skills:
Minimum Requirements
--High School diploma or equivalent; some college preferred
--Excellent customer service skill
--Ability to handle multiple projects and task with high attention to details
--Excellent leadership and analytical skills
--Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
--Excellent problem-solving and organizational skills
--Ability to lead and develop others
--Competency in placing special order
--Vast knowledge of hardware related products and home projects a plus
--Minimum of 2-5 years' retail and management experience
--Willingness and ability to work a flexible work schedule including evenings, weekends, and holidays to meet business needs. Average 45 hours per week.

The minimum physical requirements for this position include:

o-Ability to physically use a scanner to scan all merchandise and to use Point of Sale keyboard and computer keyboard for all transactions
o-The ability to see and read product labels, dispense product knowledge, and communicate with customers
o-Manual dexterity; working with cash registers and computers, assembly of some products; ability to quickly make appropriate change for customers
o-Ability to stand for an extended period of time
o-Bending, climbing, and twisting are routine; the position requires the ability to retrieve, stock, and move product
o-Must be able to lift and/or move items up to 50 pounds

Education:
Associate

Experience:
1-4 years

Qualifications:
Required:
-Retail experience
-Management experience of 10+ people
-2-5 years of Management experience
-Excellent People Skills
-Excellent leadership and analytical skills

Preferred:
-Some college

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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