Faribault, Minnesota
Sales (Sales and Related Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 13.50 - US$ 14.00 per hour
Ref. Number
Brady, Laura, Spherion
Apply Now

Job Description

SUMMARY: To provide customer support for the critical accounts by developing and managing data and analytics in order to provide recommendations and data for Account Managers to utilize.. Also supports Field Sales teams, providing oversight and direction to all administrative tasks required to support the teams.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned:

Manages data analysis and entry into customer scorecards for Key Accounts ensuring all scorecards are completed accurately and timely, according to the defined schedule.
Manage data for Quarterly Business Reviews for the Key accounts
Manages the internal Departmental scorecards for Customer Care teams with accurate and timely updates monthly.
Provides daily reporting as well as ad hoc reports as needed to the Director and Sr. Vice President of Sales and supporting staff.
Proactively creates and manages reporting that can add value to the teams
May manage Customer Care staff and provide support on daily activities that contribute to the financial success of the company.
Identify on-going methods of increasing productivity.
Perform project management functions for new business implementations, leading departmental action items/tasks that are required to stand up new business cases.
Manages departmental TL9000 and ISO responsibilities including updating of work procedures and document control information.
Serves as the primary point of contact and IT interface for newly implemented process changes for critical customers
Utilize Excel and other tools to perform extensive data analysis as requested by the customer
Monitor data and system rules to ensure data integrity
Performs other duties as requested by the Director and Sr. VP of Sales
Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.

Working hours: 8:00 AM - 5:00 PM


Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations; ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.


Ability to calculate figures and amounts such as: discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts of basic algebra and geometry.


High School

1-4 years

At least 2 years experience in operations required, including experience in data analytics
Expert experience with Excel such as complex formulas, pivot tables, vlookups, auditing data, etc. required
Comfortable working with large data sets and CRM systems
Keen ability to analyze data and draw conclusions
Ability to communicate with both technical and non-technical audiences
Comfortable working under deadlines and, with senior stakeholders
Organizational skills


Bachelor?s Degree (B.A.) from a four-year college or university preferred; or equivalent combination of education and experience.

Work for a company that is Connecting the World! A leading provider of complete, customized and scalable supply chain and network transformation solutions for the communication industry is looking for a SUPPLY CHAIN ANALYST!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now