Systems Help Desk

Macon, Georgia
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 16.00 - US$ 17.50 per hour
Ref. Number
Cory,Mindi, Spherion
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Job Description

Spherion Staffing is now hiring for an IT Help Desk Specialist to provide technical assistance and support related to computer systems, hardware, software, printers, internet, and telephone system. Under the direction of the IT Manager support all areas of the company to ensure systems are operational and secure. Spherion Staffing offers a full line of Vision, Health, and Dental.

Serve as the first point of contact for staff seeking technical assistance with computers,
printers, internet, network, and phone.
Perform troubleshooting through diagnostic techniques and pertinent questions.
Install, modify, test, and repair computer hardware and software; Clean up computers.
Write training manuals.
Manage PC setup and deployment for new and or existing employees using standard
hardware, images and software.
Assist with onboarding of new users.
Maintain inventory of all equipment, software and software licenses.
Report issues to IT Manager for escalation.
Work independently and use proper judgement in all Company related matters.
Preserve highest quality in all work by maximizing resources, maintain accuracy and increase
Keep clear channels of communication open with co-workers and the management team in
compliance with Company guidelines.
Develop and maintain a professional image as a member of the Company team, supporting
the Company image, in actions and words at all times.
Complete all additional tasks as assigned.

Working hours: 8:00 AM - 5:00 PM

Must be able to lift 40 pounds.
Great organizational skills
Ability to prioritize multiple tasks and projects

High School

1-4 years

High School diploma or equivalent.
Minimum 1 year experience with Active Directory and Group Policy
Minimum 1 year experience in network administration support
Minimum 1 year experience in network infrastructure and concepts.
Minimum 2 + years' experience with Windows 7 and Windows 10 operating system.

All interested candidates, please apply directly at You may also send your resume to for further review. All qualified candidates will be contacted within 48 hours.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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