Technology Help Desk Specialist

Mason City, Iowa
Information Technology (Computer and Mathematical Occupations)
Job Type
Working Hours
6:00 AM - 3:00 PM
US$ 19.00 - US$ 22.00 per hour
Ref. Number
Buhr,Tony, Spherion
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Job Description

What a great opportunity in North Iowa! Our customer is looking for a Technology Help Desk Specialist. The right candidate will be working with their customers, providing exceptional solutions and service to each customer. This position could be a blend of remote as well as reporting to the Mason City IA office.

- This candidate is comfortable handling help desk issues through tickets or phone.
- Utilizing the computer - Be able to configure hardware and software using various programs.
- Supporting equipment in the main locations, which may include troubleshooting.

Working hours: 6:00 AM - 3:00 PM

- Windows experience is needed, especially windows 7.
- Being comfortable working not only with computer software but also hardware, including servers.
- The more you know about PC and connectivity, the better!
- This person is able to communicate clearly to people that maybe are "techy!"

No Degree Required

1-4 years

- Experience of Exchange 2007 and 2010 is needed. One year of overall Windows experience is required.
- Be comfortable on the phone or using chat or email communicating with people with various experiences in computers, etc.
- Has a strong desire to give great customer service, you want that person you serve receive great customer service.

This customer is actively looking and wanting to start people quickly - Apply today. Questions, please call Tony at Spherion at 641-210-6207.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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