Warehouse Customer Service Representative

Port Allen, Louisiana
Warehousing & Distribution (Transportation and Material Moving Occupations)
Job Type
Working Hours
Various Shifts Available
US$ 13.00 - US$ 14.00 per hour
Ref. Number
Trussell,Jenni, Spherion
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Job Description

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.

Working hours: Various Shifts Available

Minimum Knowledge/Skills / Abilities (indicate intensity & duration) - CSR
Working knowledge of warehouse systems, processes and procedures
Good written and verbal communication skills, time management skills, and organization skills
Has knowledge of commonly-used concepts, practices, and procedures within the logistics field
Ability to follow work procedures and safety rules
Ability to read, understand, and follow directions/instructions
Ability to interpret material
Ability to operate basic document and spreadsheet software
Ability to perform simple math calculations
SAP | JDA experience a plus
Microsoft Office (Proficient Excel preferred)

High School

1-4 years

High School Diploma or Equivalent
0-12 months of system, data entry or reporting experience
0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.

Apply with Spherion today and contact your local Spherion 225-925-5686!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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