We are hiring multiple Accounts Receivable Representatives for a global organization located in Durham! Join a growing team that offers great benefits and pay! Experience with SAP and AS400 preferred.In this role, you will accurately and efficiently handles all aspects of the Accounts Receivable function. Contact existing customers in accordance with established policies and procedures that will result in collection of outstanding receivables. Develop and maintain accurate reports.**Experience with SAP and AS400 preferred.**Responsibilities:Client & Customer Management (External)Frequently make daily calls to customers with past due invoices to gain payment. Contacts existingcustomers to secure payment for past due invoices through outbound/inbound calls and emails.Maintains past due percentages below the established requirement.Dispute HandlingResolve disputes with customers while discussing payments. Make payment arrangements to getcustomer payments up to date. Coordinates involvement in collection efforts with managers and SSRs.Solution AnalysisRecognize repeated issues with receiving payments to form potential solutions with the customers.Conduct conference calls or attend meetings to discuss any customer issues with internal stakeholders.External CommunicationsResponsible to check emails, voicemails and perform follow ups to internal and external customers in atimely manner. Writes and maintains effective follow-up notes on customer calls.ProcurementProcess customer credit card payments, credit memos, and post checks/cash.Financial Management & ControlClosely monitor and resolve all unapplied payments to keep under the established goal.AuditMay manage internal and external audits. Ensure self-audit is conducted annually verifying thatprocedures are following policies. Provide required documentation in external audits for locations.Training DevelopmentAttend all required trainings and meetings.All Other DutiesPerform all other duties as assigned including carrying out responsibilities, performing duties, using skillsand working in conditions necessary to perform all assigned tasks.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge ManagementUnderstanding of the A/R Cash Applications processes.Computer skillsSupports business processes without supervision by understanding and effectively using standard officeequipment and software packages (i.e., Microsoft Office, SAP).Data ManagementWorks without supervision and provides technical guidance when required on acquiring, organizing,protecting and processing data to fulfill business objectives.ComplianceWorks without supervision and provides technical guidance when required on achieving full compliancewith applicable rules and regulations in management and/or operations.Numerical SkillsUses an understanding of numerical concepts to perform mathematical operations such as reportanalysis with guidance (but not constant supervision).AuditWorks with guidance (but not constant supervision) to conduct financial audits, identify exceptions anddevelop specific solutions or recommendations.Decision MakingExercises good judgment, making decisions based on logical assumptions and develops alternate courseof action.Education:No Degree RequiredExperience:0-1 yearsQualifications:Sound experience and understanding of straightforward procedures and systems. Twoyears' collections experience. Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.Experience with SAP and AS400 preferred. Apply online and call our office at 919-873-5588.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.