admin - dispatch.

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You'll enjoy working with our office team. Oh, and did we mention no nights or weekends.
What we have to offer:
No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.
Fun Team Environment: We stand by our culture and build our team with people that love what they do.


If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, we could be your future.

Responsibilities:
Office Assistant, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances.


Here are your primary responsibilities:
Answer incoming calls and empathize with the customer.
Respond to customer emails.
Schedule in-home service appointments with one of our trained Appliance Repair Technicians.
Effectively communicate with the customer to ensure they understand the appointment time and services needed.
Order and receive parts to ensure efficient use of company materials.
Enter data into the company software

Working hours: 8:00 AM - 5:00 PM

Skills:
Exceptional Customer Service: In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer. You are there to schedule repair appointments so they can get back to running an efficient household.
Problem Solving: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets scheduled and fixed correctly, the first time.
Efficiency: In order to respond to all of our customer's needs for the day, you'll need to be efficient with your time and able to excel in a fast-paced office environment.
Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.
Pride in the Details: If you value attention to detail in completing customer information and reports, you'll fit right in.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
The following are the minimum requirements to be considered for the Customer Service Representative position.
High school diploma or equivalent
Good telephone communication skills
Computer and data entry skills
Previous office experience


Text OFFICE to 208-514-2044 for immediate interview and start

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).