administrative coordinator.

Greensburg, PA 15601 US

✓ Immediate Start

Job Type: FULL_TIME, PART_TIME
Hours / Week: 40
Work Schedule: Monday-Friday 8AM-430PM Possibly
Pay Range: $15.00 to $20.00 USD HOURLY

✓ Health Insurance
✓ Dental Insurance
✓ Vision Insurance
✓ Life Insurance

Job Description:

• We are seeking a motivated and detail-oriented Customer Account & Office Coordinator to join our team. In this multifaceted role, you will help maintain and grow our customer base, support the sales team, and manage a variety of office administrative tasks.
•  This position is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and takes pride in organizational efficiency.

Responsibilities:

• Customer Account Management Maintain and expand existing customer account base through phone and email outreach.
• Respond promptly to customer inquiries and provide solutions efficiently.
• Recommend products and assist customers in selecting solutions tailored to their needs Ensure customers understand the value of our products, services, and technology Process quotes, orders, credits, and complaints in accordance with company policy.
• Make outbound calls to build and maintain strong customer relationships Collaborate with the sales team to deliver exceptional service.
• Office & Administrative Support Handle emails, spreadsheets, and light bookkeeping for office accounts.
• Organize invoices and perform light payroll task.
• Conduct inventory, schedule meetings, and manage company calendars Organize office space, mail, and paperwork filing systems Ensure smooth day-to-day operations of the office environment.

Education: High School

• High School Diploma or GED

Experience: 6 months

•  • Previous call-center (preferably in a manufacturing environment) and/or customer service experience 
•  • Excellent oral and written communication skills
•  • Computer & keyboarding skills
•  • Proficiency in MS Word & Excel
•  • Knowledge of ERP system, specifically Epicor • Ability to multitask
•  • The ability to follow written and verbal instructions.
•  • Reasoning ability – the ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized       situations. Ability to work independently and take appropriate corrective action when minor problems arise.
•  • Working closely with sales team/executives to provide superior service to accounts • Conducting inventory, schedule meetings, manage office and company calendars
•  • Organizing office space and filing paperwork • Organize mail for post
•  • Organizing Invoices and light payroll duties 
•  • Responding quickly to customer needs and satisfying requests efficiently
•  • Making product recommendations and work closely with customers to find the right solution for their needs.
•  • Ensuring that customers understand the benefits and advantages of technology and services
•  • Assist company efforts to drive and promote customer satisfaction throughout the organization
•  • Processing quotes, credits and complaints according to policies
•  • Processing orders for accounts within the territory as needed
•  • Making pro-active outbound calls and building customer relationships

Physical:

• The employee is frequently required to talk or hear, sit, type, stand, and walk.
• The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms.
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, and ability to adjust focus.

Skills:

• Detail - Oriented

Related Experience: QuickBooks experience is a MUST.

Industry: Administrative and Support and Waste Management and Remediation Services
Classification: 11-3012.00
Post ID: GRN-210088_1-38391111
Post Date: 2025-09-17
Post Expires: 2025-10-08