adult case manager.

develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring
and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services
that will enable them to functionally cope with their environment; ensures constant compliance with
funding requirements.

Responsibilities:
Case Management Responsibilities (40%)
- Establishes unique comprehensive long-term program goals for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement,
etc.
- Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
- Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
- Facilitates individual and group discussion to ensure clients attitudes and motivations are progressing
- Plans, coordinates, and/or facilitates life management, behavior modification, addiction-related (Celebrate Recovery), etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
- Analyzes statistical information and case outcomes to ensure that recidivism is not occurring on a regular basis; recommends and implements changes to program guidelines to reduce repetitive requests for service.
- Completes and articulates discharge plans to clients exiting the program.
- Attends community meetings with representatives of other agencies in order to educate them about the program.
Social Services Responsibilities (35%)
- Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions
- Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Family Store or Food Pantry for assistance.
- Locates and arranges temporary housing for eligible clients.
- Processes rent and utility financial assistance for eligible clients.
- Assists eligible clients needing transportation assistance based on medical or relocation needs.
- Serves as liaison to other agencies to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
- Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program.

Working hours: 8:00 AM - 5:00 PM

Skills:
Assists in developing and revising the service policy manual.
Assists with community services as needed.
Assists in performing social service work for special or seasonal projects.
Performs other duties as assigned.
Materials and Equipment:
Personal Computer General Office Equipment
Knowledge, Skills and Abilities:
Knowledge of the principles and practices of social service case management.
Knowledge of social service resources and agencies in the community.
Knowledge of effective communication and motivation practices.
Knowledge and commitment to computerized Client Data Management System usage and emphasis on
outcome measurement.
Ability to develop program plans and goals based on client's needs.
Ability to assess and evaluate level of service provided to ensure service evaluations are favorable and
meet or surpass funding requirements.
Ability to evaluate the client's progress toward program goals.
Ability to work with the public encompassing all types of behaviors.

Ability to interview clients and to obtain pertinent information.
Ability to prepare and maintain accurate and complete case notes and client records.
Ability to plan, organize, and prioritize work to accomplish work in compliance with quality standards and
deadlines.
Ability to build and maintain effective and professional working relationships with clients and community agencies

Education:
Bachelors

Experience:
1-4 years

Qualifications:
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
- Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and;
- Three years progressively responsible experience providing direct case management social services including accessing clients needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:
Valid State Drivers License

Working Conditions:
Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.


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