aftermarket projects manager.

Direct Hire Opportunity
Salary $80-125k/year DOE

Responsibilities:
-Maintain and update the overview of installed base for Handling and Packaging division
-Oversee personnel of Service department, personal development plans
-Oversee the service processes regularly to identify improvement potentials and establish activities to realize improvements
-Maintain cooperation between Sales & Service division as well as Service Departments of European sister companies and own Service Department to align on capacities, processes, customer activities etc.
-Develop service business for Handling and Packaging division in accordance to company strategy
-Align with Marketing on initiatives to reach out to customers
-Plan and adjust Service capacities for Engineering and field service technicians, consult and align with departments for short-term capacity needs to ensure customer satisfaction
-In charge of the systematic approach of customers based on installed base of Handling and Packaging division and sister companies as well as the defined service product portfolio
-Work with OEM Sales close and hand-over or take-over projects according to affiliation
-Occasionally travel to Customer sites for equipment review, projects and/or SAT
-Work with the team to create quotes for assemblies, retro fits, spare parts lists, and field service with input from the necessary department personnel
-Validate quotes internally, send the quotes to the customer, and copy internal personnel as needed
-Field calls and communicate with the customer as needed throughout the quoting process
-Create/closeout quotes and necessary documentation for all service requests
-Review service and part WO expenses for profitability monthly
-Align with Service Engineer and departments on feasibility of new product ideas and requirements to realize the target business
-Review the order costs to insure proper pricing
-Align with Service Engineering to define new service packages based on obsolescence

Working hours: Various Shifts Available

Skills:
See below

Education:
Bachelors

Experience:
1-4 years

Qualifications:
-3 years' experience with Handling and Packaging division or the equivalent outside work experience required
-Experience in Project Management and/or Service preferred
-Bachelor degree in engineering related field (Mechanical, Manufacturing), Business or equivalent work experience preferred
-Competency with computers, file management, administrative procedures along with ?-Must be proficient in Microsoft applications including Word, Excel, Outlook
-Ability to manage and work in diverse teams and collaborate effectively with other departments
-Ability to work strategically and plan over a 6 to 12 months' time span
-Ability to work with tight deadlines
-Able to use viewer of CAD-systems
-Demonstrate managerial skills/not afraid to voice their opinion and make suggestions or changes
-Ability to travel 10% of the year


To be considered, please apply online at www.spherion.com/apply or email your resume to staciaswanson@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color,

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.