Bilingual Customer Service Associate** **Overview:** We are seeking a dynamic Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both English and Spanish, possess exceptional customer service skills, and thrive in a fast-paced environment. As a Bilingual Customer Service Associate, you will be responsibl
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e for providing top-notch client services, handling customer inquiries via phone and email, and ensuring customer satisfaction. **Duties:** - Communicate effectively with customers in both English and Spanish. - Provide outstanding customer support and resolve issues promptly. - Conduct outbound calling to follow up on customer inquiries and feedback. - Demonstrate excellent phone etiquette and professionalism in all interactions. -
Responsibilities:
Communicate effectively with customers in both English and Spanish. - Provide outstanding customer support and resolve issues promptly. - Conduct outbound calling to follow up on customer inquiries and feedback. - Demonstrate excellent phone etiquette and professionalism in all interactions. - Collaborate with the team to deliver high-quality customer service. - Utilize computerized systems to input and track customer information accurately. **Requirements:** - Fluency in both English and Spanish is a must. - Prior experience in customer service or related field is preferred.
Working hours: 8:00 AM - 5:00 PM
Skills:
Bilingual Customer Service Associate** **Overview:** We are seeking a dynamic Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both English and Spanish, possess exceptional customer service skills, and thrive in a fast-paced environment. As a Bilingual Customer Service Associate, you will be responsible for providing top-notch client services, handling customer inquiries via phone and email, and ensuring customer satisfaction. **Duties:** - Communicate effectively with customers in both English and Spanish. - Provide outstanding customer support and resolve issues promptly. - Conduct outbound calling to follow up on customer inquiries and feedback. - Demonstrate excellent phone etiquette and professionalism in all interactions. -
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
Fluency in both English and Spanish is a must. - Prior experience in customer service or related field is preferred. - Strong computer skills and proficiency in using computerized systems. - Ability to multitask, prioritize tasks, and work efficiently in a team environment. - Excellent communication skills and a customer-focused approach. - Knowledge of client services best practices and customer support techniques. Join our team as a Bilingual Customer Service Associate and be part of a rewarding environment where your language skills and customer service expertise will make a difference.
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).