Now hiring a Customer Service Representative in Newark. As a customer service representative, you will respond to inquiries, process orders, and handle complaints in a prompt, courteous, and efficient manner. As a customer service representative, you will have opportunities for advancement while working a first-shift position.
Perks & Benefits:
...
Medical, Dental, & Vision insurance
Weekly pay with direct deposit option
Day shift, 7am - 4pm
Opportunity for advancement
$17 - $18.75 / hour (based on experience)
Responsibilities:
Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders, and post inventory records
Assures proper invoicing of accounts by verifying computer-generated invoices
Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
Maintain updated reports to ensure all loads are empty and closed
Perform other duties as required and assigned
Working hours: 7:00 AM - 4:00 PM
Skills:
Knowledge of Warehouse Management Systems
Knowledge of Microsoft Office Suite
Desktop computers
Accurate typing and data entry skills
Education:
High School
Experience:
0-1 years
Qualifications:
Ability to work in a fast paced environment
Ability to handle multiple tasks at the same time
Flexibility and initiative
Experience working with challenging customers
Excellent communication skills
Strong problem-solving skills
Understand the specific needs and requests of customers, the nature of their product and storage and handling needs
Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor
Apply to this posting and complete a few questions to tell us about yourself, please be sure to attach your resume.
If you are a fit for this role a member of our team will be in touch for a quick call and to discuss next steps.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.