billing coordinator .

·         Prepare itemized statements, bills or invoices and record amounts due for services rendered.

·         Verify accuracy of billing data and revise any errors.

·         Keep records of invoices and support documents.

·         Answer customer questions regarding problems with their accounts.

·         Maintain positive customer relations in problem solving.

·         Exhibit effective written and personal skills for handling customer phone inquiries, working with both print and electronic correspondence and assisting other team members, supervisors and upper management.

·         Follow ups with drivers and customers on missing paperwork.

·         Responsible for maintaining all billing functionality and keying on customer’s websites.

·         Contributes to the team effort by recommending improved processes and prospecting ideas.

·         Works well with others within the department and company.

·         Involved in the setup/creation of the billing requirements with new customers.

·         Perform other duties as requested.

·         Transportation industry preferred but not required.