call center representative inbound.

A financial service in the Jacksonville, FL area is looking for a Bi-lingual Collector. Candidate must be an experienced collector fluent in Spanish and English. This position is full-time.Responsibilities:The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAttention to detail, goal orientedExperience with QuickBooks a plusCommitment to excellent customer serviceExcellent written and verbal communication abilitiesAbility to prioritize and manage multiple responsibilitiesEducation:High SchoolExperience:4-7 yearsQualifications:Must be fluent in English and Spanish. Previous experience with collections. If you have the experience mentioned above, please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteBilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.Requires open schedule availability.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

CSR's duties include the following: data entry, invoicing, product releases, preparation of bills of lading, handling of standard quotations, inventories, mail, and customer relations both by phone and in-person in a cold, industrial warehouse environment. Working hours: 7:00pm - 7:00amSaturday/Sunday: 1am-7amSunday -Tuesday 7p-7a*This is a non-negotiable schedule.Responsibilities:-Offer professional and courteous customer service in a fast-paced environment.-The accurate and timely review, entry, and resolution of orders, invoices, and dispatch to the transportation department.-Responsible for interpreting procedures and policies to ensure accurate resolutions.-Consistently meet average handle time/productivity goals that are aligned with program requirements.-Maintain confidentiality of all documents/files.Working hours: 7:00 PM - 7:00 AMSkills:-Previous experience in Data Entry required-Excellent customer service skills-Proficient with Microsoft Office and Excel-Understanding of databases-Strong multitasking and time management skills-Great attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or GED equivalent is required-Flexibility in work schedule (hours and shifts)-Data Entry experience-Ability to work independently Submit your resume today!You can also text "CSR" to 863-667-0800Open House every Tuesday from 9a-11a and Thursdays 1p-3p.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.