- Initiate outbound calls to potential and existing customers to promote products or services. - Conduct follow-up calls to ensure customer satisfaction and address any outstanding issues. - Generate leads and set appointments for sales teams when necessary. - Collect customer feedback and provide insights to improve products and services.-
0-1 years
- Customer-focused attitude with the ability to handle difficult situations with patience and empathy.- Effective time management and organizational skills.- Ability to multitask and prioritize workload.- Strong sales and negotiation skills for outbound calling tasks.- Proven experience in a call center environment or customer service role.- Excellent verbal and written communication skills.- Strong problem-solving abilities and attention to detail.- Ability to work independently and as part of a team.- Proficiency in using computer systems and CRM software.- Flexibility to work various shifts, including evenings and weekends.
- High school diploma or equivalent; college degree preferred.- Proven experience in a call center environment or customer service role.- Excellent verbal and written communication skills.- Strong problem-solving abilities and attention to detail.- Ability to work independently and as part of a team.- Proficiency in using computer systems and CRM software.
High School
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