call center representative.

ll Center opportunities that offer flexible schedules, full time, part time, or extra hours that best fit your schedule. Many of our call center opportunities are long term and temp to hire. If you are looking for a change or to enter into the customer service workforce, do not miss these ideal Call Center Representative positions we have open!

Perks & Benefits:
- Match to the RIGHT opportunity that fits your needs.
- Competitive healthcare package.
- Select a project based, long term or temp to hire position.
- Pay range of $15 - $23 per hour depending on client, position and exp, level.
- Work with a locally owned and operated staffing company that understands your market and is available for you.
- Some customers offer employee perks, recognition, training and fast growth opportunities.

Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner to assist customers with inquiries, provide information, and resolve issues.
- Serve as the first point of contact for clients' customers and represent their brand positively by following provided scripts and guidelines.
- Listen actively to customers' concerns, identify their needs, and proactively find solutions to address their issues or escalate them as necessary.
- Accurately and efficiently enter customer information, orders, or other relevant data into the call center system.
- Develop a strong understanding of the clients' products, services, and processes to provide accurate information to customers.
- Collaborate with team members to share insights, best practices, and provide support when needed.
- Maintain confidentiality of all information, policies, and procedures as required by the Health Insurance Portability and Accountability Act (HIPAA) protocols when needed.

Working hours: 7:00 AM - 6:00 AM (Various Shifts Available)

Skills:
- Previous call center or customer service experience is a plus.
- Be able to type 30 wpm

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- Proficiency in using computer systems and call center software.
- Customer-focused attitude and a willingness to go the extra mile to ensure customer satisfaction.
- Ability to work in a fast-paced, team-oriented environment.


Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).