call center representative.

YOU WILL WORK ONSITE IN EDINBURG FOR THE FIRST 3-5 DAYS, THEN IT WILL BECOME A WFH POSITION!

START DATES: October 3rd, October 10th, & October 17th!

Perks and Benefits
- $1 increase after completing training
- $1000 dollar conversion bonus
- Quarterly bonus and annual increases (based on performance)
- Medical/Dental/Vision Benefits and 401 (K)
- Employee Assistance Program
- Paid Time Off/Holidays
- Eligible for promotions after 6 months (temp time included)

Responsibilities:
- Answer incoming calls from prospective enrollees
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Meet key performance metrics and attendance standards
- Transfer/refer consumers to appropriate entities according to the established guidelines. Escalate calls as needed.

Working hours: 8:00 AM - 6:30 PM (Various Shifts Available)

Skills:
Minimum 6 months experience in customer service
knowledge/experience with Texas Medicaid and managed care programs (preferred)
Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
- No HS diploma required
- Excellent communication skills
- Internet Access: Minimum of 20 Mbps download & 5 Mbps, cannot use satellite internet
- Excellent Attendance (no time off during 10 week training)


If interested apply online and attach an updated resume and we will contact you within 1-2 business days!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).