Spherion is seeking an experienced Customer Service Rep for a local insurance agency. This is a temp to hire opportunity with an excellent company. They are seeking someone with some basic knowledge of personal lines insurance products. License not required but the higher pay range will be for those who are already licensed.Responsibilities:- Interacts with customers by phone or in person to provide customer service for personal lines of insurance and ensure the bestservice possible.-Answers customer questions regarding products or services.-Converses with customers to relay information and explain available services.-Receives and processes orders, provides information concerning pricing, changes in service, and cancellation.-Investigates and corrects errors, following customer and company records.-Coordinates customer service needs with other departments as required to ensure optimal service standards.-Assists agents with re-quoting and/or placement of existing clients into alternative carriers or programs.-Data entry of policy information into digital management system.-Identifies areas within a client?s risk profile that could benefit from additional insurance products or options and initiatediscussions with clients on this topicWorking hours: 8:00 AM - 5:00 PMSkills:- Friendly and professional demeanor- Excellent oral and written communication skills- Basic knowledge of Microsoft Office productsEducation:AssociateExperience:4-7 yearsQualifications:-Ability to prepare professional business correspondence letters-Basic knowledge of Personal Lines insurance products-Knowledge of Applied Systems? EPIC operating program-Attention to detail and time management skills-Bi-lingual a plus You can come to our open house interviews Tuesday-Friday from 9am until Noon or apply directly to be contacted. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.