You are successfully logged out of your my randstad account
You have successfully deleted your account
Summary
The contact center specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. ...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.
The contact center specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Responsibilities:
Maintain a friendly and professional demeanor
Assist customer with complaints and questions
Provide information about products and services
Act as a company gatekeeper
Maintain company policies and standards
Schedule patients
Patient reminder calls
Patient follow-up calls
Working hours: 9:00 AM - 6:00 PM
Skills:
Great communication skills
Highly organized and self motivated
Able to multitask
Ability to build rapport with customers
Computer skills
Education:
High School
Experience:
1-4 years
Qualifications:
High School Diploma or GED
Some call center, customer service or contact center experience required
Qualified candidates apply today! #wka123
...
Maintain a friendly and professional demeanorAssist customer with complaints and questionsProvide information about products and servicesAct as a company gatekeeperMaintain company policies and standardsSchedule patients Patient reminder callsPatient follow-up calls
1-4 years
Great communication skillsHighly organized and self motivatedAble to multitaskAbility to build rapport with customersComputer skills
High School Diploma or GEDSome call center, customer service or contact center experience required
High School
We are here to help you with your questions.
We will keep you updated when we have similar job postings.
Thank you for subscribing to your personalized job alerts.