If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville. This position will be remote after the 3 week training and the post-training mastery period.
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The call center hours of operation are as follows:
Monday - Friday, 8am to 10pm
Saturday, 9am to 7pm
Sunday, 11am to 7pm
You will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered.
Responsibilities:
- Respond to incoming phone and email contacts from customers in a professional and efficient manner
- Mitigate customer escalations through effective decision making and problem solving skills
- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures
- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts
- Simultaneously handle cross-functional tasks including calls, emails, and data processing
- Other duties as assigned
Working hours: 8:00 AM - 10:00 PM (Various Shifts Available)
Skills:
Spelling and Grammar
Customer Service Experience
Computer Literacy Skills
Education:
High School
Experience:
1-4 years
Qualifications:
Education:
High School
Experience:
1-4 years
Qualifications:
- 1 year customer service experience
Please call us today if this sounds like a good fit!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville. This position will be remote after the 3 week training and the post-training mastery period.
The call center hours of operation are as follows:
Monday - Friday, 8am to 10pm
Saturday, 9am to 7pm
Sunday, 11am to 7pm
You will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered.
Responsibilities:
- Respond to incoming phone and email contacts from customers in a professional and efficient manner
- Mitigate customer escalations through effective decision making and problem solving skills
- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures
- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts
...
- Simultaneously handle cross-functional tasks including calls, emails, and data processing
- Other duties as assigned
Working hours: 8:00 AM - 10:00 PM (Various Shifts Available)
Skills:
Spelling and Grammar
Customer Service Experience
Computer Literacy Skills
Education:
High School
Experience:
1-4 years
Qualifications:
Education:
High School
Experience:
1-4 years
Qualifications:
- 1 year customer service experience
Please call us today if this sounds like a good fit!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more