Spherion is assisting our client in their search for Customer Care Representatives. In this role, you will use your exceptional customer service skills to answer inbound calls and emails. If you are interested in joining the team of an innovative company with over 30 years of experience in the medical device manufacturing industry, please submit your resume today!
Details & Perks:
...
- Benefits offered
- 100% onsite, location on the east side of Madison, WI
- 1st shift schedule: Monday- Friday 8:00 am - 4:30 pm
Responsibilities:
- Answer inbound customer calls and emails per client policies and procedures
- Close sales, process orders, and enter them into the business system with a high degree of accuracy
- Meet individual metric targets
- Resolve level 1 technical issues over the phone
- Other duties as assigned
Qualifications:
- High school diploma or equivalent degree required
- 2-3 years of experience in customer service
- Ability to sit/stand and talk on a headset for the duration of your shift
- Strong communication skills including professional phone etiquette
- Excellent attention to detail and accurate data entry
- Computer proficiency including experience with Microsoft applications and the ability to type 30+ wpm
- Ability to deliver on monthly sales targets
- Experience with Oracle, another CRM, and 2 years of inside or outside sales managing a prospect database is desired
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.
Spherion is assisting our client in their search for Customer Care Representatives. In this role, you will use your exceptional customer service skills to answer inbound calls and emails. If you are interested in joining the team of an innovative company with over 30 years of experience in the medical device manufacturing industry, please submit your resume today!
Details & Perks:
- Benefits offered
- 100% onsite, location on the east side of Madison, WI
- 1st shift schedule: Monday- Friday 8:00 am - 4:30 pm
Responsibilities:
- Answer inbound customer calls and emails per client policies and procedures
- Close sales, process orders, and enter them into the business system with a high degree of accuracy
- Meet individual metric targets
- Resolve level 1 technical issues over the phone
- Other duties as assigned
Qualifications:
- High school diploma or equivalent degree required
- 2-3 years of experience in customer service
- Ability to sit/stand and talk on a headset for the duration of your shift
- Strong communication skills including professional phone etiquette
- Excellent attention to detail and accurate data entry
- Computer proficiency including experience with Microsoft applications and the ability to type 30+ wpm
- Ability to deliver on monthly sales targets
- Experience with Oracle, another CRM, and 2 years of inside or outside sales managing a prospect database is desired
...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.
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