The purpose of this position is to support the Extended Service Plan customer service center. The position is responsible for providing exceptional telephone service to our valued customers.
If you are ready to put your experience to the test and have fun with a growing company, then check us out!
Responsibilities:
Essential Job Functions:
...
- Provide customer conflict resolution while supporting company goals and maintaining profitability
- Resolve customer inquiries/issues; in-bound calls, e-mail, and written correspondence
- Assist with customer resolution within the parameters of defined business rules and standard operational
procedures
- Product Sales training- learn extensive RV & Camping product line and apply knowledge to support customer
inquiries
- Interface with vendors, department managers, dealership managers and Merchandise buyers in response to
customer inquiries, complaints or to report deficiencies and/or issues
- Provide feedback to respective areas on customer response to marketing campaigns, product deficiencies,
process issues and recurring complaints
Salary $15-$21/hr
Spanish Language Skills $17-$21/hr
Medical, dental and vision
Working hours: 7:00 AM - 6:00 PM (Various Shifts Available)
Skills:
-Spanish Language skills a plus!
Education:
High School
Experience:
0-1 years
Qualifications:
Essential Job Skills:
- Past professional experience and accomplished employment history (has maintained long term employment with
one or more previous employers)
- Communication and problem solving skills and can make quick decisions in a high paced environment.
- Basic writing and grammar skills necessary to draft fax, e-mail, or written correspondence to customers, freight
companies, and company Managers.
- Ability and desire to learn extensive camping and RV product line in customer centric, sales-focused environment.
- Basic computer skills-knowledge of Microsoft applications is a plus
- High school education and two years of customer service and/or sales experience; or one to two years related
experience
Apply today at www.spherion.com/apply/denver
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.