New opportunity with a great company located in Moncks Corner! This is a temp to perm, with excellent benefits!
This job includes the following duties and any other as assigned by manager:
- Must work well in a team environment and strive to support the needs of both the customer and other departments.
...
- Communicate clearly and effectively between external customers and all internal customers
- Communicate with existing and prospective customers, by telephone and email, to help facilitate their needs, schedules, and shipments.
- Ensure that all required documentation is sufficiently detailed to meet the needs of other departments within the company.
- Demonstrate good reasoning and judgment when investigating and solving problems and seek guidance as necessary.
- Complete appropriate incident and nonconformance reports as required.
- Demonstrate the ability to tactfully handle difficult situations and negotiate mutually satisfactory resolutions.
- Adhere to, promote, and encourage compliance with all elements of the company's Responsible Care performance goals.
- Maintain a positive attitude in all dealings with customers and other employees.
- Manage projects efficiently, meeting internal and external deadlines.
- Gather, monitor, and analyze customer account data and make adjustments to meet internal and external customer goals. Notice important account activity- increases/decreases, etc., and make manager aware.
- Properly manage expectations of the team with tact and integrity. Communicate appropriately.
- Strive for continuous process improvement (be aware of what you do and why you do it).
- Help identify prospects and referral sources and develop/maintain relationships.
- Always look for opportunities to identify ways that we can make things easier for our customers!
Must be proficient in WORD and EXCEL, SAP a bonus.
Responsibilities:
see above
Working hours: 8:00 AM - 5:00 PM
Skills:
MS WORD, excel, SAP A PLUS
Strong verbal and written communication
High attention to detail
Ability to multi-task
Any prior expreince in customer service working in a 3PL or manufacturing support !!
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
n/a
Please submit resume, interviews will be required.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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New opportunity with a great company located in Moncks Corner! This is a temp to perm, with excellent benefits!
This job includes the following duties and any other as assigned by manager:
- Must work well in a team environment and strive to support the needs of both the customer and other departments.
- Communicate clearly and effectively between external customers and all internal customers
- Communicate with existing and prospective customers, by telephone and email, to help facilitate their needs, schedules, and shipments.
- Ensure that all required documentation is sufficiently detailed to meet the needs of other departments within the company.
- Demonstrate good reasoning and judgment when investigating and solving problems and seek guidance as necessary.
- Complete appropriate incident and nonconformance reports as required.
- Demonstrate the ability to tactfully handle difficult situations and negotiate mutually satisfactory resolutions.
- Adhere to, promote, and encourage compliance with all elements of the company's Responsible Care performance goals.
- Maintain a positive attitude in all dealings with customers and other employees.
...
- Manage projects efficiently, meeting internal and external deadlines.
- Gather, monitor, and analyze customer account data and make adjustments to meet internal and external customer goals. Notice important account activity- increases/decreases, etc., and make manager aware.
- Properly manage expectations of the team with tact and integrity. Communicate appropriately.
- Strive for continuous process improvement (be aware of what you do and why you do it).
- Help identify prospects and referral sources and develop/maintain relationships.
- Always look for opportunities to identify ways that we can make things easier for our customers!
Must be proficient in WORD and EXCEL, SAP a bonus.
Responsibilities:
see above
Working hours: 8:00 AM - 5:00 PM
Skills:
MS WORD, excel, SAP A PLUS
Strong verbal and written communication
High attention to detail
Ability to multi-task
Any prior expreince in customer service working in a 3PL or manufacturing support !!
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
n/a
Please submit resume, interviews will be required.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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