Were looking for critical thinkers, who go the extra mile when it comes to customer service. We need strong candidates to work in our client customer service department assisting with moderately complex support services in account management, operations, documentation, customer service and technical support.
Responsibilities:
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Job summary: Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development. Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs. Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues. Serve as the first point of customer contact in providing support for routine technical questions and issues.
Working hours: 7:00 AM - 6:00 PM
Skills:
-Account management experience preferred
-Must be a critical thinker
-The desire for LONG TERM contract position - work with us for 2+ years!
Education:
High School
Experience:
1-4 years
Qualifications:
-2 years minimum of experience in Customer Service, Financial Services or Contact Center
-Ability to type 60 wpm and efficient use of a PC and Microsoft programs
-Background check required
- Series 7 required MUST BE ACTIVE (or within 2 year window so it may be re-activated quickly)
Call 801-261-8880 or text the word BANK to schedule an interview
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.