We are hiring customer service specialists. The customer service specialist will provide excellent results-driven service. The customer service specialist will answer emails and phone calls from agents and policyholders. The customer service specialist will have their 440, 220 or 2044 license or be willing to obtain it within 60 days. Analytical thinking and decision-making skills are a must for the customer service specialist.
Provide exceptional customer experiences by empowering your agents and policyholders.
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to effectively research and identify solutions using computer-based resources.
Ability to work in a paperless work environment where customer privacy is paramount.
Learn and utilize multiple underwriting guides and manuals.
Review completed inspections and make decisions to accept, modify or reject an insurance risk after scrutiny of all the required documents and studies regarding the risk involved.
Process through the system if meets the criteria.
Prepare cancellation or rescission documents if not an acceptable risk.
Answer emails and phone calls from Agents and Policyholders
Working hours: 8:00 AM - 6:00 PM
Personal Lines insurance experience preferred.
Ability to work in a paperless environment where customer privacy is paramount.
Able to navigate multiple computer applications with speed and accuracy.
Excellent attention to detail and multi-tasking ability.
Interested in using and promoting innovation and technology.
High School Diploma or GED
440, 2044, or 220 Property Casualty License or willingness to obtain within 60 days
Successfully complete 6 weeks of class room and hands-on training
Microsoft Office Excel and Teams
Please apply at www.spherion.com/apply or send your resume to email@example.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.