The Customer Service/Underwriting Specialist will be primarily responsible for completing
inspections and making decisions to accept, modify or reject an insurance risk after scrutiny
of all the required documents and studies regarding the risk involved.
To perform the job successfully, an individual must perform each essential duty
...
satisfactorily and demonstrate the following competencies to consistently perform the essential
functions of this position
satisfactorily and should demonstrate the following competencies to perform the essential
functions of this position consistently. All employees are expected to adhere to and be
knowledgeable of the company's operations standards, established security/safety rules, and
requirements for attendance. The requirements listed below are representative of the
fundamental knowledge, skill, and/or ability required to perform the job successfully:
Responsibilities:
Provide exceptional customer experiences by empowering your agents and policyholders.
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to effectively research and identify solutions using computer-based resources.
Ability to work in a paperless work environment where customer privacy is paramount.
Learn and utilize multiple underwriting guides and manuals.
Review completed inspections and make decisions to accept, modify or reject an insurance
risk after scrutiny of all the required documents and studies regarding the risk involved.
The process through the system meets the criteria.
Prepare cancellation or rescission documents if not an acceptable risk.
Answer emails and phone calls from Agents and Policyholders
Working hours: 9:00 AM - 5:00 PM
Skills:
Personal Lines insurance experience preferred.
Familiarity with customer databases or comparable technology is preferred.
The ability to relate to customers professionally and courteously.
A strong interest in using and promoting innovation and technology.
Excellent attention to detail and multi-tasking ability.
Excellent written, verbal, and listening skills.
440, 2044 or 220 Property Casualty License or ability to obtain in 60 days
Strong analytical thinking and decision-making skills
Remarkable customer service skills
Experience with Microsoft Office software and Insurance Database utilization
Ability to build positive relationships with Policyholders and Agents.
Reliability, Dependability, Punctuality
Self-motivation to learn the products in detail.
An interest in ongoing personal development through training and coaching.
The ability to maintain excellent attendance and adherence to assigned work schedules.
Education:
Associate
Experience:
1-4 years
Qualifications:
Must have a High School diploma or general education degree (GED).
Must be at least 18 years of age or older.
Please contact Charles Ross at charlesross@spherion.com or Cellular at 561-667-1201.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.