customer service trainee.

ty for the day to day management of all aspects for an assigned account or accounts. They understand and align the process with the plant operations team and sales team as they executes their role in the overall order fulfillment process to exceed customer expectations and align with cultural, financial and operational objectives. This position interacts with management, employees, customers, vendors, and third-party logistics providers, among others, to ensure accuracy and timely process completion. This is a high profile position and requires great attention to detail and the ability to work in a fast paced environment. This position reports to the Sales Director.

Responsibilities:
Submit Scheduling request and follow through. Track orders through manufacturing process. Process shipping requests. Coordinate incoming Artwork & Graphics with appropriate department. Coordinate necessary documents for billing and/or credits/debits. Research customer inquiries. Serve as backup to other Customer Service Rep with customer direct contract responsibility. Utilize pricing tables to ensure adherence to customer contracts and agreements. Attend and participate in new business meetings. Prompt and efficient processing of customer orders and correspondence. File Maintenance. Other Duties as assigned:

Working hours: 8:00 AM - 5:00 PM

Skills:
Bachelor's degree (B.A.) from a four-year college or university preferred but not required.
SAP Experience preferred

Education:
High School

Experience:
1-4 years

Qualifications:
1-3 years work experience preferred in sales and customer service
Positive and progressive order fulfillment experience
Solid understanding of customer account management
Demonstrated understanding of and the ability to manage the impact of order fulfillment on cash flow
Microsoft Office Applications with emphasis on Outlook, PowerPoint, Word and Excel
Multi-Tasking
Sitting, standing, and/or walking for extended periods of time
Ability to lift up to 25 pounds
Reading computer screen and/or other electronic devices for extended periods of time (including the use of close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus)
Use hands to finger, handle, or feel objects, tools, or controls
Reach with hands and arms
Use of telephone and intercom paging system (including the ability to talk and hear)
Use all personal protective equipment provided by the company and in compliance with OSHA regulations
Mathematical skills


Thank you applying today! Following a completed application, all qualified candidates will be contacted within 2 days. Let's Get to Work!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).