customer service.

The Customer Service Representative (CSR) is responsible for providing customers with high quality, professional customer service. The CSR acts as a liaison between the customer and client, assists customers on all issues, answers questions, investigates and resolves a wide array of client questions and concerns using a variety of systems offers solutions in a positive manner. This position will be expected to establish and maintain effective working relationships with associates, customers and management.Responsibilities:Customer order entryCommunicating with customers directlyUtilizing ERP system ??? QADUsing Microsoft applications such as: Outlook, Excel, WordLearning ERP system ??? QADCommunicating with manufacturing staff on customer needsPulling data from one system and entering into new system (customer notes, billing information, ship to information, etc)Working hours: 7:00 AM - 5:00 PMSkills:ApproachabilityComposureGreat listening skillsCompassionConflict ManagementAbility to work in a fast paces, consistently changing environmentIntegrity and trustProblem solvingWritten and verbal communication skillsPatience- Learning from experienceEducation:AssociateExperience:1-4 yearsQualifications:High school diploma or general education degree (GED)Prior manufacturing experience preferred Please join us on our Open House Days!1925 East Edgewood Drive Suite 102 Lakeland, FL 33803Tuesdays 9a-11aThursdays 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Local and established insurance company is in need of a professional individual who will be responsible for general office and clerical duties, managing calendars/schedules, client relations and developing new business.Responsibilities:-Quote new business for Property and Casualty insurance-Schedule Insurance and Financial Review appointments-Schedule/Reschedule appointments for clients and prospects-Provide insurance applications and other paperwork to clients for signature-Complete and submit insurance applications for underwriting approval-Assist in marketing for new business-Handle customer service needs-Handle and document client services issues-Accept client payments and assist with billing issues-Work with Home Office to discuss client policy changes-Register, track and schedule all continuing education requirements for the office-Keep the office staff and Financial Representative ahead of deadlines for continuing education-Faxing, filing, mailing, copying, scanning, document shredding-Maintain supplies of postage, office supplies ad sales brochures-Assist with office cleaning as neededWorking hours: 8:00 AM - 5:00 PMSkills:-Excellent oral, written, and telephone skills-Detail oriented and highly organized-Excellent personal computing skills including a working knowledge of Microsoft products: Outlook, Excel, Word, and Access-Must be able to work with a wide variety of clients and agency personnelEducation:High SchoolExperience:1-4 yearsQualifications:The ability to obtain and maintain all necessary state insurance licensing (Property/Casualty and Life/Health)-Must be available to work a flexible part-time schedule (25 hours per week) Go to www.spherion.com/apply to register and complete an online application.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion Staffing is assisting our client who is seeking a Dispatcher for their business. Qualified candidates will have a basic knowledge of vehicles, be able to dispatch tow trucks to the proper destinations, and have basic clerical skills. The ideal Dispatcher will have one or more years of working experience as a Dispatcher and have a minimum education level of high school diploma or equivalent. PAY: $16-20/hour DOEHOURS: 8 am to 5 pm Monday-Friday, Some Saturdays in inclement weather, but very rare. Responsibilities:-Dispatch Tow Trucks to Destinations-Be able to use a Towing Software Program-Light Clerical DutiesResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Basic Knowledge of Vehicles-High School Diploma or EquivalentEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.