Spherion Staffing is looking for a Customer Service/Inside Sales representative to work with a local client in Fargo. In this role the Customer Service Representative will provide exceptional customer service when processing orders and assisting customers. Qualified candidates should have at least one year's experience in customer service phone support and preferably have experience in food service distribution.
...
Monday thru Friday 8am to 5pm with Sunday rotations (11am-5pm every 4 weeks)
Pay: $18.50-19.50/hour DOE
Responsibilities:
-Provide the highest level of customer service while efficiently resolving customer issues
-Efficiently resolve customer issues
-Accurately and efficiently enter, track and take action on electronic customer orders process customer orders over the phone, provide customer and company reports, document necessary information, initiate credits, and communicate effectively
-Support the manufacturer recall process with customers
-Demonstrate thorough knowledge of products, packaging, and customer order guides
Working hours: 8:00 AM - 5:00 PM
Skills:
See below
Education:
High School
Experience:
1-4 years
Qualifications:
-High school diploma
-One-year of phone support customer service experience preferred
-Ability to read, write, and communicate in English as it relates to the job
-Ability to work a flexible schedule, including weekends
-Computer experience including MS Office Suite and 10-key
-Distribution center or food service experience preferred
-Strong attention to detail, critical thinking, and basic mathematical skills
-Ability to handle multiple tasks and meet deadlines in a fast-paced environment
-Background and Drug Screen required
To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Tianna McKeever at 701-412-2908
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).