Spherion is hiring for Customer Service Representatives to begin work immediately in Fort Wayne, IN! Shift is Monday - Friday 8AM - 5PMPay can range $15 - $19/HR depending on experience.Responsibilities:- Deal directly with customers either by telephone, or electronically. - Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle inquiries and complaints- Process orders, forms, applications and requests direct requests and unresolved issues to the designated resource - Manage customers' accounts - Keep records of customer interactions and transactions - Record details of inquiries, comments and complaints - Record details of actions taken communicate and coordinate with internal departments - Follow up on customer interactions occasional travel could be requiredWorking hours: 8:00 AM - 5:00 PMSkills:- Strong Excel and Outlook skills, Communication skills, verbal, written and listening problem analysis and problem-solving - Demonstrate high level of common sense attention to detail and accuracy, data collection and ordering adaptability initiative stress tolerance - Demonstrate effective organizational skills - Demonstrate self-starter and highly motivated - Demonstrate ability to work as a team member - Demonstrate ability to work independently to deliver results - Demonstrate technical aptitude and computer skills - Flexibility to learn new products over time - Effective time management skills - Familiarity with QAD MFG Pro ERP software a plus B- Bilingual (English/Spanish) a plus but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:The qualified candidate should have outstanding EXCEL skills, customer service skills, ability to work in both a team environment and manage an individual workload, excellent written and verbal communication, problem solving skills and strong competency in basic mathematics. Excel and Outlook proficiency required. Competitive pay and benefits package includes health insurance, life insurance, dental insurance, 401k, vacation and personal time If interested, apply today! Once you apply, call or text 260-496-9900 to schedule your interview.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.