We are looking for a Director, HR Operations (HRO) Design. In this role, you will be initially reporting to the COO. HRO Product Design team works closely with the HR Operations team within the service delivery department to design the best-in-class HR operations that support the employee experience for our clients and employees. This role is not directly client facing.
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Responsibilities:
- Build and lead a high-performing team, including hiring, mentoring and developing the team globally
- Design, establish, implement, communicate, and execute the strategic vision for the HRO Service Delivery team, accounting for workflows, process ownership, and workflow mapping.
- Work with relevant stakeholders to help spearhead and contribute to map HRO design strategies, practices, and resources that set up our clients and employees for success. This is inclusive of PEO HRIS, privacy, and total rewards systems design across a variety of jurisdictions.
- Lead coordination with key stakeholders both internally and externally in the design, development, and implementation of HR Operations resources for all jurisdictions globally
- Serve as a partner to Sales, Customer Success, and client stakeholders to align and design payroll & benefits onboarding for client accounts & employees
- Support consistent application of HRIS administration, HR privacy, and identification of unique region or national requirements
- Balance strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account employees needs and clients expectations
- Provide rigorous HR data analysis and reporting solutions based on business needs
- Ensure accurate and consistent documentation in HRIS and supporting tools with an eye on HR privacy and data security
Working hours: 8:00 AM - 5:00 PM
Skills:
The ideal candidate will have demonstrated organizational leadership capabilities, a fundamental understanding of client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.
Education:
Bachelors
Experience:
4-7 years
Qualifications:
Minimum Qualifications
- Experience owning HR Operations tools and systems
- Expertise in HR operations, policies & procedures
- Track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business
- Ability to thrive in a fast-paced environment with ever-changing priorities
- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability
- Understanding of relevant employment laws and expertise in performance management
- Demonstrated track record of problem solving
- Proven experience in managing people and building global teams
- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations
- Experience in driving and managing multiple projects under timelines and shifting priorities
- Experience working cross-functionally with all levels of management, both internally and externally
- Relentless execution ethic and lots of energy
- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone
Benefits and Compensation
- Remote anywhere in the world
- Remote-first work culture
- Flexible working hours
- $120-$160k/yr
- Apple laptop
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religio
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We are looking for a Director, HR Operations (HRO) Design. In this role, you will be initially reporting to the COO. HRO Product Design team works closely with the HR Operations team within the service delivery department to design the best-in-class HR operations that support the employee experience for our clients and employees. This role is not directly client facing.
Responsibilities:
- Build and lead a high-performing team, including hiring, mentoring and developing the team globally
- Design, establish, implement, communicate, and execute the strategic vision for the HRO Service Delivery team, accounting for workflows, process ownership, and workflow mapping.
- Work with relevant stakeholders to help spearhead and contribute to map HRO design strategies, practices, and resources that set up our clients and employees for success. This is inclusive of PEO HRIS, privacy, and total rewards systems design across a variety of jurisdictions.
- Lead coordination with key stakeholders both internally and externally in the design, development, and implementation of HR Operations resources for all jurisdictions globally
...
- Serve as a partner to Sales, Customer Success, and client stakeholders to align and design payroll & benefits onboarding for client accounts & employees
- Support consistent application of HRIS administration, HR privacy, and identification of unique region or national requirements
- Balance strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account employees needs and clients expectations
- Provide rigorous HR data analysis and reporting solutions based on business needs
- Ensure accurate and consistent documentation in HRIS and supporting tools with an eye on HR privacy and data security
Working hours: 8:00 AM - 5:00 PM
Skills:
The ideal candidate will have demonstrated organizational leadership capabilities, a fundamental understanding of client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.
Education:
Bachelors
Experience:
4-7 years
Qualifications:
Minimum Qualifications
- Experience owning HR Operations tools and systems
- Expertise in HR operations, policies & procedures
- Track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business
- Ability to thrive in a fast-paced environment with ever-changing priorities
- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability
- Understanding of relevant employment laws and expertise in performance management
- Demonstrated track record of problem solving
- Proven experience in managing people and building global teams
- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations
- Experience in driving and managing multiple projects under timelines and shifting priorities
- Experience working cross-functionally with all levels of management, both internally and externally
- Relentless execution ethic and lots of energy
- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone
Benefits and Compensation
- Remote anywhere in the world
- Remote-first work culture
- Flexible working hours
- $120-$160k/yr
- Apple laptop
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religio
Show lessShow more