Spherion Staffing is looking for a Client Support Coordinator in South Bend, IN! The Client Support Coordinator is responsible for the execution of the tactical work of the customers journey, meeting overall client requirements and service level agreements.This position is a WORK FROM HOME position on 1st shift, 8am-5pm Monday-Friday (Position does require interviewing and training/set-up in South Bend, IN)Pay is $17/hrPosition is a 6 month assignment but could be longer with the right candidate.Call/text Spherion today at 574-282-2761 for more details!Responsibilities:-Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner.-Liaison between departments and the client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs.-Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for billing process.-Ensures client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential client concerns, proactively identifies risk and uses the escalation protocol to communicate as required.-Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used.-Will partner with internal departments as needed to support them with meetings, root cause events, QBR?s etc.-All other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to handle tasks requiring attention to detail.-Ability to multitask and prioritize job tasks.-Ability to work independently and in a team environment.-Excellent written and verbal communication skills.-Accurate data entry and spelling skills.-General computer skills including MS Office Suite.Education:High SchoolExperience:1-4 yearsQualifications:-Associates or Bachelors degree preferred.-Minimum 1-year experience in customer service environment. Call/text Spherion at 574-282-2761 to be considered for this great opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.