Spherion Staffing is accepting applications for qualified In-House Computer Technicians. This is a full time, temp-to-hire position.Are you searching for a new opportunity? Our professional and friendly staff is here to help jump start your new career today at absolutely NO COST TO YOU. We are a full service, locally owned and operated licensee office and we have been serving the West Monroe/Monroe and surrounding areas since 1996. Our face to face customer service approach, honesty, and dedication are what set us apart from our competition. We value each and every applicant/employee and give the individualized attention everyone deserves! We specialize in clerical/administrative, light industrial and professional positions including part-time, full-time, direct hire, temp-to-hire, and temporary placements.Responsibilities:Rapidly rowing company looking for experienced Computer Technicians to provide solutions and services to our clients. We work in a fast-paced environment where we strive to provide great service to our clients. As a team we are committed to deliver exceptional value to our customers.Position Summary: This position requires in-depth knowledge of desktop operating systems and the ability to address problems then develop and implement solutions. Candidate must have ability to communicate to business users in a non-technical manner. The candidate will work both individually and as part of a team during projects and technical support cases. This position will cover remote support, e-mail migrations, general triage and troubleshooting, maintenance, software upgrades and documentation.Working hours: 8:00 AM - 5:00 PMSkills:Responsibilities:- Troubleshoot and repair hardware and software related computer issues- Provide first line response for users requiring assistance with information technology issues and problems- Respond to requests for technical assistance by phone, email and/or using the Help Desk system- Track issues to resolution while updating the IT knowledge base with the solutions and logging all support activity- Create or update technical documentation- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities- Escalate more involved problems to the appropriate Tier 2 and Tier 3 IT staff- Assist remote usersEducation:TradeExperience:1-4 yearsQualifications:Requirements and Skills:- Candidates with an A+, Network+, MCP, MCITP or similar certifications are preferred- A minimum of 2 years' experience in supporting a diverse group of users- Experience with configuration of a Microsoft Windows environment (including Windows 7, 8, 10)- General understanding of network concepts and protocols such as TCP/IP, DNS, DHCP- Basic working knowledge of Windows Server environments- Demonstrated ability to achieve successful outcomes in handling difficult situations and/or end users- Good oral and written communication skills If you are interested in applying, please email your resume to email@example.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.