HEALTHCARE EXPERIENCE IS A MUST. National DME firm has immediate temp to perm opportunities paying between $15-$17 based on experience, 8:30-5, M-F, The ideal candidate has a patient care FIRST attitude. Knowledge of insurance verification, EMR systems, patient scheduling is key, knowledge of DME products is a definite plus, willing to teach someone who has a positive attitude but not the experience. Positions in both Melbourne and Titusville areas.
...
Responsibilities:
-Develop and maintain working knowledge of current products and services offered by the company
-Answer all calls and emails in a timely manner, in adherence to their goals
-Document all call information according to standard operating procedures
-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
-Review all required documentation to ensure accuracy
-Accurately process, verify, and/or submit documentation and orders
-Complete insurance verification to determine patient?s eligibility, coverage, co-insurances, and deductibles
-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
-Must be able to navigate through multiple online EMR systems to obtain applicable documentation
-Enter and review all pertinent information in EMR system including authorizations and expiration dates
-Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
-Verify insurance carriers are listed in the company?s database system, if not request the new carrier is entered
-Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
Working hours: 8:30 AM - 5:00 PM
Skills:
-Excellent customer service skills
-Analytical and problem-solving skills with attention to detail
-Decision Making
-Excellent ability to communicate both verbally and in writing
-Ability to prioritize and manage multiple tasks
-Proficient computer skills and knowledge of Microsoft Office
-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.
-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
-Ability to work independently as well as follow detailed directives
-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applications
Education:
High School
Experience:
1-4 years
Qualifications:
-High School Diploma or equivalent
-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Please apply online or email your resume directly to richkolleda@spherion.com for consideration
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more
HEALTHCARE EXPERIENCE IS A MUST. National DME firm has immediate temp to perm opportunities paying between $15-$17 based on experience, 8:30-5, M-F, The ideal candidate has a patient care FIRST attitude. Knowledge of insurance verification, EMR systems, patient scheduling is key, knowledge of DME products is a definite plus, willing to teach someone who has a positive attitude but not the experience. Positions in both Melbourne and Titusville areas.
Responsibilities:
-Develop and maintain working knowledge of current products and services offered by the company
-Answer all calls and emails in a timely manner, in adherence to their goals
-Document all call information according to standard operating procedures
-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
-Review all required documentation to ensure accuracy
-Accurately process, verify, and/or submit documentation and orders
-Complete insurance verification to determine patient?s eligibility, coverage, co-insurances, and deductibles
...
-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
-Must be able to navigate through multiple online EMR systems to obtain applicable documentation
-Enter and review all pertinent information in EMR system including authorizations and expiration dates
-Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
-Verify insurance carriers are listed in the company?s database system, if not request the new carrier is entered
-Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
Working hours: 8:30 AM - 5:00 PM
Skills:
-Excellent customer service skills
-Analytical and problem-solving skills with attention to detail
-Decision Making
-Excellent ability to communicate both verbally and in writing
-Ability to prioritize and manage multiple tasks
-Proficient computer skills and knowledge of Microsoft Office
-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.
-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
-Ability to work independently as well as follow detailed directives
-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applications
Education:
High School
Experience:
1-4 years
Qualifications:
-High School Diploma or equivalent
-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Please apply online or email your resume directly to richkolleda@spherion.com for consideration
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more