Find your ideal customer service job now! Spherion-, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire to work in a fast-paced environment for a leading call center business in Killeen, Texas. Training will be on site in Killeen.Training is 7 weeks 8a to 4p, after training there is a possibility that it will be WFHwork hours after training is 7a-8p Mon-Sun - MUST HAVE AVAILABILITY TO WORK THE SCHEDULEResponsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsOffering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Ability to identify customer problems and take appropriate actions in the correct system.Ability to remain calm under pressure and handle upset callers.Active listening skills and ability to ask clarifying questions to gain understanding.Problem solving skills.Education:High SchoolExperience:0-1 yearsQualifications:Must demonstrate patience and compassion toward callers.Ability to take constructive criticism and have a willingness to change.Maintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. APPLY and call the Spherion Temple Team @ 254-778-0533. MUST have open availability!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.