Maintaining communication with existing customers through company email and contact calls. Refer new customers to Outside Sales. Assisting with customer service including: relaying customer complaints, troubleshooting over the phone, distributing product literature & price changes, and taking warranty calls.
Responsibilities:
...
ollow Proven Process to provide timely and accurate quotes
Entering customer orders into our business system, and updating installations schedule.
Creating Estimates for parts and install jobs
Creating and review BOM builders, while monitoring for discrepancies.
Be the main source of contact for outside sales people in the direct channel for Lake Crystal.
Effectively create quotes for customers, and take created quotes and convert them into orders.
Tracking of incoming chassis to meet scheduling needs
Communicating customer needs and expectations effectively to all internal parties (i.e. Sales, Engineering, production, etc.) to ensure customer expectations are met and exceeded.
Maintaining unwavering integrity, professional attitude and positive energy while dealing with all customers
Presenting product information to increase and maintain sales
Inspect completed trucks prior to delivery
Other duties as assigned
Working hours: 8:00 AM - 5:00 PM
Skills:
Knowledge of truck equipment industry preferred (major competitors, their products, and knowledge of distributor forecasting).
Technical knowledge preferred (drafting ability, wiring, hydraulics, steel, chassis, bridge laws, weight distribution).
Education:
High School
Experience:
1-4 years
Qualifications:
Valid Driver???s License with good driving record
Ability to deal calmly and effectively with internal & external customers promoting positive company image.
Excellent communication, outgoing personality, presentation skills.
Basic computer skills (proficiency with MS Word, Excel, & PowerPoint).
Ability to attend and participate in required company meetings.
Must be a team player that maintains high integrity while meeting company goals.
Ability to learn company knowledge of company brands (warranty procedures, company history, product lines, marketing concepts/team market programs).
Great Direct Hire Opportunity, Apply Today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
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At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.