Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Customer Service Rep. This role is expected to last 6 months with possible extension.
Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!
This role will be a hybrid role between the comforts of your home and On-Site at the American Family National Headquarters.
This is an Inbound CSR role. This individual will be taking Agent calls for updates. They will review emails to make sure they have all the details. They will then escalate to the proper team to answer the call if they are unable to assist. They would mainly be in the phones and have scripts that they would be reading or getting the calls to the right team
Working hours: 9:00 AM - 6:00 PM
Customer Service Experience
Attention to Detail
Data Entry Experience
Ability to prioritize heavy volume of work
Basic Excel proficiency
If you are an individual that enjoys customer service over the phone within an insurance environment, this could be a role for you!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.