Spherion Jacksonville is looking for an Insurance CSR for their client. The Insurance CSR will provide Superior Customer service and solutions to existing health insurance customers (and possible prospective customers).
Multiple Outbound calls to existing members and customers
Multiple Inbound calls to support existing members
Help members with set up the Florida Blue app and Rewards Program
Help member understand their benefits
Help members make a payments
Answer customers Questions and Concerns with an I can, I will mentality
Schedule appointments for internal agents
Be a calming voice and solutions for customers
Meet daily and weekly customer contact goals
Working hours: 8:00 AM - 5:00 PM
Client will pay for their CSR 440 license.
Background in Financial Services/Insurance
1-2 years Customer Service and Call Center Background
Submit your resume today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.