it admin/ help desk.

Are you an IT Project Manager with experience in the healthcare field, interested in a fully remote project with a reputable employer? If so, this could be the opportunity you have been waiting for! Our client is in need of an experience IT implementation professional to join their team for a long term project through the end of 2021. This position manages projects assigned by director or VP. The project manager works closely with management to identify tasks and ensure assignment and timely completion of tasks, coordinate communication within the team and to the project director, address issues, manage scope and quality, report project progress, and coordinate other tasks as needed for successful and timely completion of projects assigned.Responsibilities:ESSENTIAL JOB DUTIES:1. Acts as central point of contact for all project activities of projects assigned to them.Percentage of time: 25%2. Possesses overall knowledge of tasks to be done and techniques to be used to manage projects.Percentage of time: 15%3. Together with management, defines the requirements of projects then plans deliverables and tasks (including task assignment) as required to meet those requirements.Percentage of time: 15% 4. Creates and maintains all project documentation as needed and required for successful completion of projects assigned to them.Percentage of time: 15%5. Manages the day-to-day activities of all projects assigned to them, including team meetings, resource management, measurement of project progress, revision of plans/tasks, and issues resolution.Percentage of time: 15%6. Ensures responsible parties have the information necessary to make timely decisions to assure efficient project progress and improve probability of meeting deadlines.Percentage of time: 5% 7. Facilitates communication and discussion; creates and provides status reporting to the project teams and ISD management.Percentage of time: 5%8. Takes initiative to inform management of actions needed to proactively mitigate project risks.Percentage of time: 5%Working hours: 7:00 AM - 5:00 PMSkills:-Candidate should have at least 5 years of Epic PM and implementation experience, ideally including Access, Epic Refuel, add on modules, and Connect. - Competency using project management tools (Word, Excel, PowerPoint, Visio, Microsoft Project or other workflow documentation tools).- Working knowledge of Information Technology and hospital operations.Education:BachelorsExperience:4-7 yearsQualifications:- Preferred: Project management certification (CAPM or PMP from Project Management Institute)- Minimum: 2 years of IT project management experience.- Preferred: 5 years of healthcare IT project management experience. Implementation experience with integrated health care information systems(clinical or non-clinical) Apply with resume our call office for Brooks TODAY to be considered for this wonderful opportunitySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Spherion Staffing is interviewing for a temporary IT Control Specialist position in Sioux Falls. The IT Control Specialist is responsible for ensuring that the right people have access to the right systems at the right time and for the right reasons. The IT Control Specialist is responsible for creating, maintaining and supporting Identity & Access Management systems, processes and procedures and ensure the timely completion of access requests for company employees and non-employees through automated and manual processes. Qualified applicants must have a degree in IT and have an understanding of HIPAA regulations and/or previous experience in a healthcare setting.Assignment length: 13 weeksSalary: $24-38.50/hour DOEResponsibilities:- Ensure the timely provisioning and de-provisioning of user accounts and access permissions- Monitor and maintain IAM work queues to ensure incident and access request fulfillment- Create and maintain user documentation and training materials related to access request processes- Perform data cleanup and facilitate access reviews, report results, and escalate issues as appropriate senior staff and management- Help drive continuous process improvement related to identity and access management systems and related processes- Partner with Technology Solutions and other clinical/business teams to enhance provisioning and access management processesResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associate's or Bachelor's degree with specialization in an information technology field or equivalent combination of experience, education, and/or certification -Exceptional attention to detail-Excellent written and verbal communication skills-Strong interpersonal, analytical and customer service skills-Strong understanding of Active Directory objects and structures-Strong computer knowledge, folder structures and Operating system--Understanding of HIPAA regulations and/or previous experience in a healthcare environment strongly preferred-Understanding of identity and access management concepts, such as SAML, RBAC, Federation, user directories, Single Sign-On, privileged access management, and multifactor authentication preferredEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

 Have IT Help Desk Experience? Then you may be the right person we are looking for!Monday-Friday 7am-4pm, Monday-Friday 8a-5p for initial project start and will change at a later date.Responsibilities:Help Desk Technicians are proficient at providing first level assessment and direction for all internal and/or external customers, inputting call details into a problem management system for reporting and tracking purposes to ensure reported incidents are addressed and resolved in a timely manner. Monitor and react to incoming emails to the Help Desk inbox to ensure production support teams are engaged in a timely manner in attempts to decrease the impact to business units and the timely dispatch of customer deliveries. The selected candidate will be need to be able to:Respond to requests for technical assistance from internal and external customers via phone, orelectronically.Diagnose and resolve technical hardware and software issues and redirect problems to the appropriateresource when applicable.Engage second level and/or vendor support to address time sensitive issues reported by the user community.Advise users on appropriate action.Monitor, identify and report network connectivity issues with the Home Office Data CenterFollow all standard Help Desk Procedures and log all Help Desk interactions.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Stay current with system information, changes, and updates.Monitor and work Help Desk emails and ensure each email is addressed and resolved in a timely manner.Moderate high priority conference calls and ensure proper support personnel are engaged and working toward timely resolutions.Communicate issues via status of high priority with an email page to Information Systems Management to ensure they are notified and aware of impacting issue.Working hours: 7:00 AM - 4:00 PMSkills:-Computer proficiency is a must-Must have good communication and follow up skills.-Must be able to get along with co-workers and work effectively in a team environment.-Time Management-Critical ThinkingEducation:High SchoolExperience:1-4 yearsQualifications:Experience in a call center or computer testing environment.Basic knowledge of Microsoft Office Tools such as Excel, Word, and minor Access database.Ability to communicate clearly and with teammates on all levels.Must successfully pass background investigation according to company policy. APPLY ONLINE and Call 254-778-0533! MUST HAVE RESUME TO BE CONSIDERED!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.