Spherion Gainesville, FL has a client looking for a IT Dispatcher and Coordinator to work with incoming web and phone requests for service. Let's get to work.
Direct Hire Opportunity!
Gainesville, FL
Schedule: FT, hours based on business needs
Salary: $18-$21/hr
Please email your resumes to Lou Carlton
Responsibilities:
...
- Triage incoming web and phone requests for service
- Oversee the scheduling and dispatch process of all service orders
- Follow up with the customer on selected completed SO to ensure that the customer expectation has been met
- Work with other departments to assess the status of equipment, scheduling, approved quote/project, and make certain all the resources necessary to complete a SO are in place including communication with the customer and other vendors that impact the project/SO
- Other duties as assigned
Working hours: 8:00 AM - 5:00 PM
Skills:
- Excellent listening, written, and verbal communication skills
Education:
High School
Experience:
1-4 years
Qualifications:
- 5+ years in a service coordinator role
- Experience in an IT Services company (aka Managed Service Provider)
- Attention to detail
Benefits after qualifying periods:
- Health insurance
- Dental insurance
- SIMPLE IRA plan
Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).