This is a highly visible position, responsible for appointment scheduling for all centers, updating patient personal information and insurance verification. Customer service focused, critical in maintaining a positive, supportive relationship with the team, patients, and the larger community.
In this role you will:
...
- Answer and address incoming calls. Schedule appointments for all centers and departments (excluding Dental) based on provider availability.
-Verify and update patient demographic information and advises the patient regarding any requirements of the visit.
-Review where registrations forms, and other documents can be accessed prior to patient arriving in the office.
- Advise patients of discount and payment options and schedules patient to meet with Registration Assistance Coordinator to determine slide qualification.
- Initiate patient visits on eClinicalWorks and creates the patient superbill.
- Monitor patient flow through the clinic from the waiting room, to the clinical staff and completion of visit.
- Work with nursing staff regarding late arrivals, no-shows, and cancellations to optimize provider time.
Responsibilities:
Support incoming patient registration.
Working hours: 8:00 AM - 5:00 PM
Skills:
Customer Service
Front Desk
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
Ability to communicate effectively and independently in English and Spanish
Apply now onlione or call 571-410-5288 for an Interview
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).