logistics specialist.

???Position involves heavy phone contact between external customers and contracted drivers???
In addition, the position is responsible for billing and data entry tasks
???As a part of the client's team, you???ll have a starring role in helping us continue to provide daily freight solutions for our global customers

Working hours: 11:00 AM - 8:00 PM

Skills:
-Maintain phone communication between external customers and contracted drivers/couriers
-Resolve any customer issues, complaints and answer questions
-Monitoring progress of delivery routes
-Assign drivers/couriers delivery routes
-Oversee all unloading processes of returning routes at days end
-Additional duties as requested

Education:
High School

Experience:
1-4 years

Qualifications:
1 year of experience in a customer service role resolving issues and responding to customer requests
???High school diploma or equivalent
???Experience in a call center environment
???Strong customer service skills and the ability to satisfactorily resolve issues
???Solid ability to multitask with exceptional organizational skills
???Ability to thrive under pressure while delivering solutions that exceed customer expectations
???Able to lift up to 25 pounds


If you have the skills and experience that is mentioned above please apply ASAP!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.