Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment. Courier Services, Reception Services, Switchboard Operations. Shipping & Receiving, Delivering and Processing of Mail. Handles formal contact with the customer, on a daily basis. Effective implementation and management of RICOH Service Excellence programs. ? Understands how to operate the required equipment/software efficiently to achieve service level agreements. Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies. Maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. Interaction with contracted vendors, facility management and occupants. Office-supply inventory re-ordering. Conference room coordination and A/V equipment resource management. Maintains positive internal working relationships with all department employees by communicating in a professional manner. Collects and provides data to assigned leadership and customer. Completing. monthly reports to customers with support from assigned leadership. Ensures financial responsibilities are met. Performs other duties as assigned.