The Medical Collections Specialist is responsible for managing and collecting payments on patient accounts, ensuring accurate and efficient financial interactions. This role involves direct communication with patients, handling inquiries, and providing support to clarify financial responsibilities. The specialist will document interactions accurately, establish payment arrangements, and oversee the status of outstanding self-pay accounts. Additionally, this role includes assisting with various billing and collections tasks as needed.
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Responsibilities:
??? Communicate directly with patients regarding their financial responsibility from services
at customer sites.
??? Document all calls timely and accurately in the patients??? account in the billing system
??? Establish payment arrangements per company policy
??? Manage outstanding self-pay accounts and status for management
??? Assist with other billing/collection duties, as needed
Working hours: 8:00 AM - 5:30 PM
Skills:
Associate degree or equivalent education in a related field
Experience with billing and collections software systems
Problem-solving skills to address billing and collection discrepancies
Ability to adapt to evolving industry guidelines and company policies
Education:
High School
Experience:
1-4 years
Qualifications:
Minimum of 2 years of experience in medical billing/collections
Understanding of Explanation of Benefits (EOBs), copays, coinsurance, deductibles, and denial codes
Proficient customer service and communication skills
Strong attention to detail with independent prioritization abilities
Ability to multi-task effectively in a fast-paced environment
Intermediate proficiency in Microsoft Office
Are you ready to make a meaningful impact in medical billing? Our client is seeking a dedicated Medical Collections Specialist to join their team and help ensure smooth, timely payment processes that support both patients and providers. If you???re detail-oriented, results-driven, and passionate about contributing to a vital area of healthcare, apply today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).