Ensures HIPPA is always followed. Maintains patient rights and confidentiality of patient information and abides by established communication code. Assures accurate maintenance of patient???s medical records and that patient records are treated as confidential information. Maintains established policies and procedures, objectives, quality improvement program, safety, environmental and infection control standards. Communicates effectively both verbally and in writing. Assures continuity of care by conducting verbal and/or written report with incoming staff regarding any pertinent information to their shift. Maintains excellent customer service and professionalism when communicating with patients, colleagues and vendors. Utilizes safe and good laboratory technique. Maintains instruments and equipment in accordance with manufacturer recommendations. Solves procedural problems and makes independent decisions concerning emergent situations. Understands appropriate triage and multitasking. Precepts and orients new laboratory employees, interns and students. Maintain positive and effective relationships with team, patients and/or other disciplines to ensure continuity of care. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.