Front Desk CoordinatorOverview:This position will be responsible for maintaining front office, answering phones, booking travelfor field technicians, and resolving issues in a proficient and timely matter. This position willreport directly to the General Manager. The ideal candidate for this position should display apositive and proactive attitude, strong organizational skills, work independently, solid timemanagement skills, the ability to prioritize and be a strong communicator.
Responsibilities:- Answering all incoming calls; direct to appropriate department; take message if necessary- Maintain front office and front reception area- Monitoring and ordering inventory for office and break room supplies for all Departments- Managing incoming and outgoing correspondence, including email, mail and packages- Responsible for submitting work orders and scheduling repairs for building maintenance, general office space and equipment; including fleet vehicles- Arrange hotel and car rentals for Field Technicians and maintaining excel spread sheet- Monthly reconciliation of American Express Concur report- Perform special projects and additional assignments as directed by Upper Management.- Provide accurate information on any assigned projects to enable management to make to best decision possible.
Qualifications:Education/ and or Work Experience Requirements:??? Minimum; High School diploma or GED??? Proven experience as an office coordinator or in a similar role??? Two to four years booking travel preferred, but not required??? Self-motivated team player with strong time management skills??? Must be detail oriented, have a desire to produce work with a high degree of accuracy??? Customer service focused??? Ability to work under pressure and in a fast ??? paced environment??? Strong communication and analytical skills required??? Good mind for logistics and problem solving skills required??? Bilingual in Spanish/English preferredComputer Skills:??? MS Office, specifically Outlook, Excel and Word??? Knowledge of American Express Concur reports preferred, but not require
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