Manages and directs the daily activities of branch operations and assists the General Manager or Region Manager with their duties and responsibilities. Makes recommendations to improve the productivity, quality, and efficient delivery of products and services; maintains compliance with company policies and procedures and implements plans to a
...
ccomplish goals. Leads and directs the work of others and determines work flow and scheduling. Sorts out problems and priorities and is proactive with problem solving for both customers and employees. Ensures that all customers are assisted in a professional, courteous, reliable, honest, and responsive manner and that their customers' needs, or complaints are dealt with in a timely manner.
Responsibilities:
Provides assistance to General Manager on achieving annual revenue, profit and staffing plans.
Responsible for successfully planning, controlling, and managing product and service deliveries to ensure that customer needs are met. Hires and maintains a productive staff.
Identifies resources needed and assigns individual responsibilities under the direction of General Manager/Region Manager.
Maintains a high level of organization, tracking unresolved issues including customer complaints, and bring them to resolution.
Manage day-to-day operational aspects of the business ensuring operations in accordance with company policies and procedures.
Promotes adherence to ISO Quality and Environmental Management policies and procedures.
Recommends improvements to the systems.
Perform analytical functions assessing situations quickly to determine the most beneficial resolution to opportunities while maintaining focus and deliver results within agreed upon time frames.
Ensures employees are properly trained and prepare them for promotability.
Working hours: 8:00 AM - 5:00 PM
Skills:
Certified Fluid Power Specialist preferred.
Education:
Bachelors
Experience:
4-7 years
Qualifications:
Bachelor's degree or equivalent industry experience.
3-7 years related experience.
Fluid Power product knowledge.
Certified Fluid Power Specialist certificate a plus.
Demonstrate leadership skills, remain task focused and manage time to meet predetermined deadlines.
High level of integrity.
Ability to properly convey ideas or concepts.
Demonstrated analytical skills from past projects and assignments.
Ability to grasp and understand business concepts and issues.
Proper listening, oral and written skills and command of the English language.
Able to deal with both company employees and outside people respectfully.
Understand the need and can make critical decisions while following company procedures.
Must possess a high degree of organization.
Ability to travel by car within several hundred miles of facility with occasional overnight. Some air travel expected.
Valid Driver's License and Acceptable Motor Vehicle Record.
Thank you for applying today. Following a completed application, all qualified candidates will be contacted within 2 days. Let's Get to Work!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).