Spherion is hiring multiple Customer Contact Representatives for an expanding utility company in West Monroe, LA. While call center experience is preferred, it is not required. Entry-level candidates are encouraged to apply!These positions are Temp-to-Hire and can be long-term CAREERS for the right individuals! The company offers abusiness casual dress code (jeans are allowed), medical, dental, and vision insurance, paid holidays, and more!Responsibilities:-Interact directly with customers via telephone, email, or online chat to provide support and information-Read and interpret procedures and make decisions accordingly-Ability to communicate in a pleasant and tactful manner and understand the importance of delivering a high level of customer serviceWorking Hours: 8:00 AM - 5:30 PM (overtime required in response to severe weather)Working hours: 8:00 AM - 5:30 PMSkills:-Active listening-Ability to communicate clearly both written and orally-Willingness to learn and train in multiple departments-Detail-oriented and organized-Proficient on computers Education:High SchoolEducation:High SchoolExperience:1-4 yearsQualifications:-At least 1-year customer service experience-Background check and drug screen-Previous call center experience a plus-Ability to type quickly without errors-Must be dependable and able to work daily Apply today at www.spherion.com/westmonroe or text the words "CUSTOMER CONTACT" to 318-340-0005!Spherion has helped thousands of people just like you meet their CAREER goals! Our experienced staff will listencarefully to your employment needs and then work diligently to match your skills and qualifications to the right joband company. Whether you're looking for temporary, temp-to-perm, or direct hire opportunities, no one worksharder for you than Spherion.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.