Are you on the hunt for a part time job?
Are you a customer service pro?
Do you want to LOVE your job and the company you work for?
WE HAVE THE JOB FOR YOU!!!!
We are looking for ROCKSTAR customer service agents to help our customers book their reservations for state parks and camp grounds.
...
The schedule will be Thurs- Mon 9a-1p with the potential for extra hours.
Responsibilities:
- Responds to telephone inquiries and reservation requests using standard scripts and procedures.
- Gathers information, researches/resolves inquiries.
- Communicates appropriate options for resolution in a timely manner.
- Informs customers about services available and assesses customer needs.
-Escalates inquiries to appropriate staff as required.
-Responds to voice mails left after hours.
-Escalates calls with issues requiring more in-depth research to the Subject Matter Experts.
- Respond to IM and email based communication
Working hours: 9:00 AM - 1:00 PM
Skills:
-Proven Customer Service Background and skills
-Proven telephone skills including inbound and outbound calls
-Articulate, customer focused and possess proper telephone etiquette
-Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs
-Ability to type 40 wpm
Education:
High School
Experience:
0-1 years
Qualifications:
-Minimum six months experience in customer service/call center environment
--Proven telephone skills including inbound and outbound calls
--Articulate, customer focused and possess proper telephone etiquette
To set up an interview please call or text "Part Time" to (801) 261-8880
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more
Are you on the hunt for a part time job?
Are you a customer service pro?
Do you want to LOVE your job and the company you work for?
WE HAVE THE JOB FOR YOU!!!!
We are looking for ROCKSTAR customer service agents to help our customers book their reservations for state parks and camp grounds.
The schedule will be Thurs- Mon 9a-1p with the potential for extra hours.
Responsibilities:
- Responds to telephone inquiries and reservation requests using standard scripts and procedures.
- Gathers information, researches/resolves inquiries.
- Communicates appropriate options for resolution in a timely manner.
- Informs customers about services available and assesses customer needs.
-Escalates inquiries to appropriate staff as required.
-Responds to voice mails left after hours.
-Escalates calls with issues requiring more in-depth research to the Subject Matter Experts.
- Respond to IM and email based communication
Working hours: 9:00 AM - 1:00 PM
Skills:
-Proven Customer Service Background and skills
-Proven telephone skills including inbound and outbound calls
-Articulate, customer focused and possess proper telephone etiquette
...
-Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs
-Ability to type 40 wpm
Education:
High School
Experience:
0-1 years
Qualifications:
-Minimum six months experience in customer service/call center environment
--Proven telephone skills including inbound and outbound calls
--Articulate, customer focused and possess proper telephone etiquette
To set up an interview please call or text "Part Time" to (801) 261-8880
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more