Responsibilities:
What does this look like overall?
Use a WOW welcome to greet all patients by name, new and established. Answer incoming calls with a smile and ready to help those in need. Review recommendations from the Doctor and the fees associated with patients getting what they deserve-the best results in the shortest amount of time! Always talking chiropractic and in office promotions, asking for reviews/testimonials, celebrating patients wins by getting other staff/patients involved as appropriate. You manage the first impression of new patients into the life changing experience we plan to provide for them ensuring all paperwork processing and payments are smooth and seamless. You cherish the opportunity to nurture established patients through their experience with us through executing your job with confidence and passion and are excited to cross train and grow within the practice.
This position can be exceptionally diverse, exciting and rewarding as it helps create a realistic path forward from where patients are when they find us to where they want to be, as we work to make the ever increasing costs of healthcare affordable. This almost always involves chiropractic but may also include many other services as we are always striving to be the most efficient and effective resource for those that need us.
This position requires someone who is an excellent communicator, able to pivot and make it look easy, and with a keen eye for details. If you are looking for a routine position this is not for you. The tasks are laid out clearly but as with most healthcare positions the day to day is dynamic and we are not your typical healthcare office. We love nothing more than when friends see friends while getting care and we encourage cross talk and banter between staff and patients alike.
Working hours: 8:00 AM - 5:00 PM
Skills:
Confident explaining fees for service and establishing payment options
Proven ability to deescalate frustrations with finances and insurance coverage
Experience with insurance verifications preferred.
Education:
High School
Experience:
1-4 years
Qualifications:
Strong understanding of medical terminology and medical records
Excellent communication and organizational skills
Ability to handle sensitive patient information with confidentiality
apply to www.spherion.com/apply or call 309-661-1020 for more information
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).